If you don't find the answer to your questions here please don't hesitate to contact us via email: gafasgalore@gmail.com and we will get back to you as soon as we can. We aim to reply within 24-48 hours.

Gafas Galore is hand picked by us and every piece is unique and one-off. As vintage can vary in age, please be aware that some of our pieces may have been previously been worn and may show some signs of wear, however most of our stock is new old stock (never worn). As we carefully select each piece we have taken the greatest care to ensure that any flaws or damages have been noted and listed with the item.

RETURNS

Due to the size of our business and the one off nature of the product, we are not able to issue refunds unless an item is faulty or grossly mis-advertised. We have listed any major flaws within the product description and invite customers to contact us for further information prior to purchase. All items can only be exchanged or refunded via credit note 7 days prior to receiving the package.

DISCOUNT CODES

From time to time we may have various offers on including discounts, where a code is generated. The code needs to be is entered in the discount code section BEFORE you confirm final payment. Discounts cannot be added or applied to your order after you confirm final payment, so please make sure you check carefully you have entered any codes correctly before you complete your purchase. Any code issues please email us BEFORE you purchase.

SHIPPING

All items are shipped from Spain (Madrid) with DHL, shipping charges are dependant on the size/weight of the package and the location in which it is being shipped. Please see below for our shipping costs.

We will always notify you by email when your order has been received and again once dispatched, along with your tracking number.

POSTAGE COSTS AND DELIVERY TIME

We send all of our orders with DHL tracked and signed for, you will receive an email with a tracking number once it has been shipped.

Shipping is FREE for all orders places in Spain.

Track and sign for Spain FREE

Track and sign for Europe is 10€

Track and sign for International is 25€ 

All orders are allocated a tracking number and may require a signature of delivery.

By placing an order with Gafas Galore you are therefore responsible for all shipping charges, custom import fees and the cost of returns back to Gafas Galore.

All applicable custom fees, taxes and duties are the responsibility of the customer.